Privacy Policy

Your Privacy, Our Promise

Last updated: September 7 2025

1. Who We Are

This Privacy Policy explains how JNSQ Labs LLC dba WunderGuide ("JNSQ", "we", "our") collects, uses, and protects your information when you use the WunderGuide mobile and web apps (the "Service").

2. Information We Collect

• Account Details. Email address, password (hashed), and optionally your name, age, gender, and other profile attributes.
• Voice  Input. Microphone audio you choose to share. Audio is sent to third-party speech-to-text services (e.g., OpenAI, Google) for transcription and understanding.
• Location Data. GPS coordinates (with your permission) to provide hyper-local recommendations and content. Data is stored on our servers and used to query external data sources anonymously.
• User Dossier. As you interact, we infer preferences (e.g., cuisine likes, accessibility needs) to tailor your experience and future deals. These inferences stay in our database and are not sold.
• Future Payment Info. If you make bookings or purchases, transaction details will be processed via secure payment providers (e.g., Apple Pay, Google Pay). We do not store full card numbers.
• Usage & Analytics. We may integrate analytics platforms (e.g., Firebase) to understand app performance. Where possible, data is pseudonymised.

3. How We Use Your Information

• Deliver personalised recommendations and content.
• Facilitate reservations, bookings, or purchases.
• Improve and secure the Service via analytics and debugging.
• Communicate with you about updates, new features, or policy changes.

4. Third-Party Services

We query external APIs such as Foursquare, Google, NOAA, and OpenAI. Requests are sent without stable personal identifiers. Voice transcription and LLM processing are handled by trusted providers under confidentiality terms.

5. Data Sharing

We do not sell your personal data. We may share aggregate, anonymised statistics (e.g., “20% of users visit farmers markets”) with partners or publicly.

6. Retention

Account data is retained until you delete your account or we deem it inactive for more than 24 months. Raw audio is deleted within 30 days after processing unless required longer for troubleshooting.

7. Security

All traffic is encrypted via TLS; sensitive data (passwords, tokens) is encrypted or hashed at rest. Access to production systems is limited to authorised staff. We follow industry best practices and will commission penetration testing as we mature.

8. Your Rights & Choices

We are building in-app tools to:

• Delete your account and associated data
• Export a machine-readable copy of your data
• Opt-out of analytics tracking

Until these tools launch, contact us at info@jnsqlabs.com for any privacy requests.

9. International Users

Our servers currently reside in the United States. By using the Service from outside the U.S., you consent to transferring your data to the U.S. We aim to align with GDPR, CCPA, and other frameworks as we scale.

10. Changes to This Policy

We may update this policy from time to time. Updates take effect immediately upon posting in the app. If we make significant changes, we will highlight them in-app or via email.

11. Contact Us

JNSQ Labs LLC
Mānoa Innovation Center
2800 Woodlawn Drive, Suite 101
Honolulu, HI 96822
USA
Email: info@jnsqlabs.com